FREQUENTLY ASKED QUESTIONS.

What happens when I upgrade my plan?

Your new billing starts immediately, pro-rated. You will receive an itemised invoice at the beginning of the following billable month.

What happens when I downgrade my plan?

Your downgraded plan will start at the beginning of the following billable month.

What if I need more space?

SWIFT offers upgrades as add-ons. Please get in touch with your Dedicated Account Manager for more details.

Where are your servers located?

SWIFT is proudly developed and based in Malaysia.

My website is currently hosted elsewhere. How do I migrate to SWIFT's servers?

At SWIFT, we simplified the process of moving onto our servers. If you have access to existing website files, you can let our dedicated team handle the migration process for you. SWIFT will perform a simple migration for you at no charge*.

However. SWIFT is not responsible for any migration failure due to various reasons as this service is provided as a courtesy and performed on best effort basis. You can also upload website files yourself through our Hosting Control Panel. Should you have any questions along the way, your Dedicated Account Manager will assist you. To find out more, please contact us.

Do I need to set up my database?

No. SWIFT will take care of that for you, so that the moment we inform you that the setup process is complete, all you have to do is login and enjoy hosting with SWIFT immediately.
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